I’ve been looking at Maximizer for a long time now – this is for Customer Relationship Management or CRM. Last week, I found out that they have released Version 10 that links to Quickbooks as well as Microsoft Dynamics GP (Great Plains) and Blackberry and they have loads of other great new features – that have made me want to implement Maximizer CRM ASAP…
It comes in three editions – Group, Professional and Enterprise. Comparison here. Some quick notes on diff’t editions:
- Group uses SQL Express while Pro and Enterprise uses SQL Server
- Group Min 1 user and Max 15, Pro Min 5 user and Enterprise Min 10 User and latter 2 have unlimited maximum.
- Blackberry and windows mobile are add-ons to all edition while Palm device sync is standard to all (great as I use Treo 650)
- Customer self-service is add-on for all
- No Web Reporting for Group and included for others
- Microsoft SRS report only supported in Enterprise and Professional
Available in Enterprise:
- Territory management is only available in enterprise
- Automated fax and print campaing in enterprise only
- Real time alerts is included in Enterprise and add-on for the other versions
- Knowledgebase is standard with enterprise and add-on for the others
- For business activity monitoring and alerting, Enterprise have KnowledgeSync Lite included
- For out-of-the-box queries and events to monitor business, Enterprise have 40 included
Price: Around US$600 for each Group License. Ver 9 have the option for downloading a trial version, not so for ver. 10 ver. 10 trial version here. The users manual and installation manual are all available for download.
Some questions on my mind:
Upgrade Path is easy and affordable or not?
More to this later…
Posted by weirdknowledge 